FAQ
Default solution folder, feel free to edit or delete it.
Files can be in CSV, TXT, XLS, or XLSX format. If you are experiencing issues with the upload of your file, it may be due to a CSV formatting error wit...
Sat, 27 Jan, 2018 at 8:45 AM
All accounts have an upload limit of 20 lists every 24 hours. This ensures that a single user does not monopolize the service , allowing cont...
Fri, 20 Nov, 2015 at 2:02 PM
If your file will not upload it is possible that the file contains some errors or is a malformed CSV.
Malformed CSV
An
easy way to...
Fri, 20 Nov, 2015 at 2:04 PM
There is a maximum amount of emails in single file that can be uploaded at one time, currently 500,000 (five hundred thousand). If you have a file larger th...
Sat, 27 Jan, 2018 at 12:02 PM
The results are typically stored for 30 days after which they are automatically removed.
Unfortunately
we cannot give any guarantees regardin...
Fri, 19 Feb, 2016 at 12:11 PM
We
currently do not allow more than 49% of a list to belong to a single
domain. Please upload a lower percentage so that we can perform the
verificati...
Fri, 20 Nov, 2015 at 2:06 PM
To download results :
Click on the Your Lists tab
Select Download Results from the action dropdown menu.
You will see a summary of the list re...
Fri, 20 Nov, 2015 at 2:07 PM
Quotas are reset at 00:00 (Midnight) UTC
Coordinated Universal Time (French: temps universel coordonné), abbreviated as UTC,
is the primary time s...
Fri, 19 Feb, 2016 at 12:14 PM
You can verify multiple files at once, as one batch, with the following steps:
Upload each file, but do not proceed with verification
Go to the &#...
Fri, 20 Nov, 2015 at 2:09 PM
Upload your email files
Our batch verification service is ideal if you have an existing list of email addresses that you need to verify.
1...
Fri, 19 Feb, 2016 at 12:19 PM